Question 1

WHAT DOES A FOOD & BEVERAGE MINIMUM CONSIST OF?

Accepted Answer

A food and beverage minimum goes towards any food and beverage spending for your event. If this minimum amount is not met, the remainder is considered a room charge. It’s helpful to keep in mind that minimums vary based on the day of the week, time of year, space requested, and group size. This does not include the 4.25% service charge, sales tax, and gratuity.

Question 2

WHAT IS THE DIFFERENCE BETWEEN THE 4.25% SERVICE CHARGE & GRATUITY?

Accepted Answer

Gratuity is the amount you decide to leave the team who executes your event. You may indicate that amount on the online agreement or at the end of your event. As always, gratuity is determined solely by you. The service charge pays for any associated operating costs. For events with a food and beverage minimum exceeding $10,000 or full restaurant buyouts, where the restaurant is closed to the public, a 23% service charge will replace the 4.25% service charge and gratuity option. A deposit will also apply. Please speak to your Special Events Manager for details.

Question 3

HOW DO I CONFIRM MY EVENT RESERVATION?

Accepted Answer

After your dedicated Special Events Manager sends the online event agreement, please sign and return within three calendar days.

Question 4

WHEN DO I SUBMIT MY FOOD AND BEVERAGE SELECTIONS?

Accepted Answer

Please submit food and beverage options to your Special Events Manager two weeks prior to your event. This will help ensure product is ordered and delivered on time.

Question 5

WHEN DO I PROVIDE MY FINAL GUEST COUNT?

Accepted Answer

Please share your final guest count three calendar days before the event. If your guests are not able to confirm their attendance in time, we will work off of the original guest count included in the agreement. If the guest count is higher than the number included in the agreement, we will do our best to accommodate the increase.

Question 6

WHAT TYPE OF MENUS ARE USED FOR GROUP EVENTS?

Accepted Answer

You will select a prix-fixe menu consisting of an array of signature items from the restaurant's regular menu. All locations have a variety of options to choose from and our menus change seasonally to ensure you and your guests have a top-notch culinary experience. While choosing menu items, please keep in mind some substitutions may occur based on seasonality and availability.

Question 7

WHAT HAPPENS IF I CANCEL MY EVENT?

Accepted Answer

We understand that life doesn't always go to plan and that you may need to cancel your event. To avoid cancellation fees make sure cancellation occurs two weeks prior to the event date. This same term doesn’t apply for restaurant buyouts.

Question 8

WHAT ARE CANCELLATION FEES?

Accepted Answer

If you cancel within two weeks of your event, 50% of the food and beverage minimum will be charged. Cancellations that occur less than 24 hours out from the event will result in a 100% charge of the food and beverage minimum. Different cancellation policies apply for group reservations in a main dining room or full restaurant buyouts. If this applies to your event, please ask your Special Events Manager for more information. Cancellation fees are not transferable.

Question 9

WHAT HAPPENS IF I BOOK A PATIO EVENT & IT RAINS?

Accepted Answer

We try our best to be on Mother Nature's good side; however, your patio event will go on rain or shine. If the weather is not cooperating, we will do our best to relocate your group to another location. If there is not a "plan B available, the guest is responsible for the required cancellation fee.

Question 10

WHAT HAPPENS IF I'M LATE TO MY EVENT?

Accepted Answer

If you are more than 30 minutes late without a phone call, we have the right to release the space. This will be considered a cancellation and fees will apply.

Question 11

ARE DECORATIONS ALLOWED?

Accepted Answer

We love when guests make our space their own by adding special touches. Centerpieces, candles, balloons attached to weights, and table runners are all great ways to customize the space. In order to ensure future guests can have the same custom experience, we don't allow anything that will stick around any longer than your event. These include, but are not limited to, feathers, confetti, adhesives on any surfaces, loose balloons, and of course, glitter (yes, it is flashy and fun, but it lasts forever.)

Question 12

WHAT HAPPENS TO MY CREDIT CARD INFORMATION ENTERED?

Accepted Answer

In order to secure the reservation, we do require a credit card on file for cancellation purposes or possible event deposits if applicable. The numbers and information are encrypted for your security, so you will also need to have this card (or whichever card you’d like) with you at the conclusion of the event.

Question 13

HOW DOES FINAL PAYMENT WORK?

Accepted Answer

Final payment is due at the end of your event and one check will be presented; we do not offer separate checks for group events. The total cost includes food, beverage, sales tax, service charge, and gratuity. Unfortunately, we do not accept discounted Fox Restaurant Concepts gift cards for event payment.

Blanco - Biltmore

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About this venue

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Private Cantina

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South/Southeast Patio

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East Patio

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Private Cantina

Private Cantina

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Guests often feel this space is

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South/Southeast Patio

South/Southeast Patio

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Guests often feel this space is

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East Patio

East Patio

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Frequently asked questions

WHAT DOES A FOOD & BEVERAGE MINIMUM CONSIST OF?

WHAT IS THE DIFFERENCE BETWEEN THE 4.25% SERVICE CHARGE & GRATUITY?

HOW DO I CONFIRM MY EVENT RESERVATION?

WHEN DO I SUBMIT MY FOOD AND BEVERAGE SELECTIONS?

WHEN DO I PROVIDE MY FINAL GUEST COUNT?

WHAT TYPE OF MENUS ARE USED FOR GROUP EVENTS?

WHAT HAPPENS IF I CANCEL MY EVENT?

WHAT ARE CANCELLATION FEES?

WHAT HAPPENS IF I BOOK A PATIO EVENT & IT RAINS?

WHAT HAPPENS IF I'M LATE TO MY EVENT?

ARE DECORATIONS ALLOWED?

WHAT HAPPENS TO MY CREDIT CARD INFORMATION ENTERED?

HOW DOES FINAL PAYMENT WORK?

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